Customer Services

Welcome to Mercedes Benz Parts

For ordering and billing enquiries please contact our team on 0845 125 8999 or at the address below.

• Telephone: 0845 125 8999
• Fax: 01865 841374
• Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Telephone enquiries [GMT]

• Monday – Friday: 8.00am – 6.00pm
• Saturday: 8.00am – 2.00pm
• Sunday: Closed

Mercedes-Benz parts warranty

Our genuine Mercedes-benz parts are supplied with a 2 years unlimited mileage warranty from date of purchase. No warranty is provided if natural wear occurs due to standard operation.

Examples of this are:

• Air cleaner/oil filter and fuel filter elements
• Brake pads and linings
• Clutch linings
• Shock absorbers
• Windshield wiper blades, rubber mouldings and weather strips
• Bulbs

Note: Xenon bulbs are not applicable to the rules on wear and tear parts.